A'smile-taxis
Swindon, Wiltshire
Ford Galaxy side view
" I've stood out in the cold & rain, on low phone battery having to ring around for a Taxi as they will not pass work on, or I've been on tender-hooks at 3am having pre-booked flights over the phone weeks back, wondering whether the Taxi will turn up or our whole holiday plan is ruined before it even starts!
I've been stuck at home, just needing prescriptions or groceries but not wanted to pay extortionate prices, I've been a Driver myself, Taxi driving, running late but no call back facility provided to let the customer know what is going on so, the journey when I do it is not fraught with additional and unnecessary problems.
I've heard horror stories about over the top fare charging or extras added at journeys end, with no clear way to complain at 2 am in the country!
Myself and like minded local drivers are slowly changing that image, to refreshingly put the Customer First to last, yet also aim to run a profitable business as well"
So For example:>
* We work with Customers provide a Tailored service,eg we will go into the
Office/shop/Hospital to meet them, we will collect their bags,groceries or evening
laundry, or whatever the Customer wants
* We will provide written booking confirmation, conditions of service on request.
* We tell the Customer up front the likely journey cost, or fix a price in advance if
Private Hire, we don't do quotes on the phone that then at journeys end vary widely.
* All extras, waiting time charges etc are provided up front.
* We will also find out for customer, for example, car breakdown, wedding cars, limos
contacts etc or if we can't do the job we will pass on, not pass back to the customer.
* We also have a child (from age 5-95) friendly interactive vehicle if you look closely
at the vehicle photos, something a little different to bring a smile on most
faces,literally!
All that with a smile every mile with style.
Highlights
- The vehicles we use are very versatile, as who don't just transport people
- Our vehicles are uniquely child friendly and interactive, a first I believe?
Ford Galaxy front view
Ford galaxy rear view
- We operate both Hackney (local authority regulated metered fares) for local journeys usually up to 20+ miles and Private Hire advance price agreement for longer journeys.
On journeys over 30 miles we charge £1.20 a mile excluding extras like waiting time and car parking charges the conditions of which are laid down in our booking confirmation.
form.
We operate ring back or call forward at no cost to the customer locally or at the airport.
We operate a discount (subject to millage) on airport or long return journey's.
We give 10% discount over £10 fares to Forces on proof of id.
We do not rigorously enforce the 50% extra rule for 5/6 seater longer journeys.
if our service is not satisfactory to the standards we set we will provide the Customer with future journey discount to demonstrate their value to us.
- Opening Times:
- Whilst we don't operate 24/7, we take pre books at least 24 hours advance notice regardless of what time of day
- Vehicles for Special Occasions: Yes
- Wheelchair Accessible Cars: Yes
- Long Distance Hires: Yes
- Licencing Authority: North Wiltshire District Council
- Airport Taxis: Yes - drop off and pick up
- Regular Hire Agreements: Yes
- Local Authority Hires: No
- Minibuses Available: No
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Whilst we are based in Wootton Bassett near Swindon Wiltshire we do not operate an Office so as to keep the journey costs down to the customer