Warm Sanctuary Ltd
Durham, County Durham
Ground floor showroom
The company is owned and run by Robert and Michelle Sheen, who pride themselves on delivering a first rate, friendly service.
From the initial customer contact, they ensure that all the customer requirements have been taken into consideration before any product has been suggested.
The after sales care is just as important as the initial enquiry, as they like to give the customer the peace of mind that their individual requirements have been met and a trusted bond has been formed between them and the customer.
The portfolio of products include, lighting, wall-coverings and soft furnishing from some of the current UK based design talent, not generally seen on the high street, as well as the leading brands of carpet and flooring.
The company provides a free measuring service taking the risk of the carpet not fitting away from the customer and ensuring minimum waste.
A design consultation service is also offered for individuals looking for that wow factor gained from a bespoke carpet or floor.
In addition to this an interior design service for both home and business is offered, which can also source unique or commissioned furniture and artwork.
The company is able to offer a comprehensive range of products,
Carpets from Axminster, Ulster, Hugh Mackay and many more.
Flooring from Parador, Pergo, Amtico and Heuga.
Designer products from Michelle Mason, Donna Wilson, Tom Raffield and Clarissa Hulse.
The range of products are available from either the shop or our link above.
With polite, trusted fitters, Warm Sanctuary Ltd has a professional team of qualified tradesmen that deliver a high standard of finish.
Warm Sanctuary Ltd has an expanding customer base situated around the region, including residential homes, restaurants, offices, lettings and private homes.
The company is managed by a husband and wife team.
Robert and Michelle come from very different professional backgrounds, Robert's being from the retail profession, working with Carpet and flooring for many years and Michelle's as Senior manager of a glass processing company generating and managing, innovation design projects, trade and exhibitions events, along with company marketing and branding projects.
Robert believes the knowledge and experience they have both gained over many years, forms a well-rounded winning combination and both have the passion and commitment to deliver a professional service in a warm and friendly manner.
Their mission statement is simple " To give customers an enjoyable stress free, shopping experience which makes customers want to visit again and again".
Highlights
- Bespoke design service for both carpet and flooring
- Customer service from people willing to go that extra yard to ensure your happy with your purchase
- Lower floor showroom
- Selection of products
- Carpet prices start form £6.99m2
- Opening Times:
- Mon - Fri...9.30am to 5.30pm
Thu.........9.30am to 6.30pm
Sat.........9.30am to 4.30pm
Sun.........By Appointment
- Carpets: Yes
- Laminates: Yes
- Vinyls: Yes
- Rugs: Yes
- Fitting Service: Yes
- Disposal of Previous Floor Covering: Yes - Charged
- Commercial Floor Coverings: Yes
On Foot:
From Durham city market place follow the sign post for the Gala Theatre, before turning left for the Theatre.
Follow the path straight up past Oldfields restaurant.
Car parking:
Available close to Claypath, Prince Bishops Shopping centre car park & Walkergate car park.
Park & Ride:
Sniperley- park & ride bus drops off in Claypath.