C Ling - Alfie (Standard Poodle) - Country Retreat :

I would like to thank everybody at Royvon concerned who looked after Alfie while I was away on holiday for two months during the summer. It was very comforting to see him so happy during his stay, he loves to run free and mix with other friendly dogs. A special thank you to Karen who sent lots of photo's and video's each week, it was evident that he became very close to you. Thank you Chong Ling & Alfie

Valerie Edmonds - Holly & Lara - Country Retreat :

Dear Royvon As Royvon (Surrey) was fully booked during half term you offered your Country Retreat in South Wales as an alternative. I droped off and collected at your Surrey location and you then transported my dogs free of charge to South Wales. I was happy to do this as I'd used Royvon many times and the service had always been good. It was nice though to have the reasurrances from your driver to advise that they had settled in their family accommodation. I would like to thank you so much for the service received for myself and especially my dogs, it was great to receive the many communications and to actually see them playing together in your fabulous grounds. I would not hesitate recommending both Royvon Surrey and your Retreat alternative, the service is really second to none. I will book earlier for my next holiday and hopefully this option will be available.

Fritz - Merthy Tydfil Trainer,Terry Dowman:

To Royvon, Thank you for all your support and training of 'Fritz' our three month old retriever puppy. His five week stay at your training facility at Merthyr was invaluable. He's now arrived in Dubai and his understanding and recognition of commands is excellent - we could never had covered as much ground in such a short space of time. As well as Fritz, our family has really benefited from your support, training notes and video diaries through use of Facebook, not to mention the aftercare service / support we continue to receive to reinforce training and understanding. Once again, our sincere thanks for looking after our puppy so well, we are forever indebted to you. The Hill Family, Dubai P.S. Thanks to Terry, Karen and Sarah for their love, patience and attention...... and taking 'Fritz' for his visits to the vets!

Kye - Merthy Tydfil Trainer,Terry Dowman:

Hi I'd like to say a massive thanks to all the team mostly Terry for keeping us up to date about Kye our 10month old GSD, your emails and telephone calls have made this time much easier many thanks again looking forward to seeing you all soon.x

Cocoa - Merthy Tydfil Trainer,Terry and Tony:

I want to thank you and your trainers Tony and Terry for the invaluable help during our recent training. My dog Cocoa is now a joy to walk. This week we achieved our goal by adopting a rescue greyhound called Judy. This would not have been possible without training in controlling Cocoa and socialising him with other dogs. I have recommended you to a number of friends who I'm sure will be using you in the future. I may have to come back to you myself as the greyhound we have adopted is very timid and gets frightened when we are out. We'll give her a few weeks to settle but if we need help, we know where to come.

thanks again
Andrea Harford

Sabah - Merthy Tydfil Trainer,Tony Hughes:

Just like to say a hugh Thank you to Tony Hughes, When Sabah came to Royvon she was in desperate need of behaviour Training, she is a different dog since coming home,of course we still have to remind her now and then of what she can and cant do, but overall she is really good, she has stopped chasing cars and bikes and listens to most commands, we are very pleased with what Tony has done for Sabah and will definitely be recommending you to friends!
Thank you again. Tina & Phil

Elsa - Merthy Tydfil Trainer,Tony Hughes:

Thank you for giving me a new start with Elsa. She is much calmer, happier, confident and relaxed. You have enabled her to live a full and happy life.

I can now walk her confidently past other dogs. We passed two dogs that were not on-lead and she responded beautifully. We stand by what you taught us and she is a changed dog - We will build on this. You have given me a close friend for a long time. Thank You from the both of us!

PS. Your professional and judgement-free approach was very much appreciated

Jodie & Wilbur - Merthy Tydfil Trainer,Terry Dowman and Karen Hinds:

To Terry, Karen and every one else at Royvon,

Jodie and Wilbur have been back at home now for three weeks & I am thrilled to tell you that they are very well behaved and continue to progress in every way. They both love their new routine and adore being trained and put through their paces everyday.

Last weekend we went to a vintage car rally with hundreds of people, stands other dogs and distraction. It took them a little time to settle but they were so much better behaved than ever before.

So Thank You Terry & Karen for your help thoughtfulness,training and dedication.

Julie, Jacqui, Jodie & Wilbur Xxxxx

Jem - Merthy Tydfil Trainer,Karen Hinds:

To Everyone at Royvon especially Karen,

Thank you for all hard work in training Jem. She has come home a different dog.

Don't forget there is a spare room here. So if you want a holiday & to see Jem again, come down.

We are all really grateful.
Thanks,
Amanda, Mark, Leanna, Danielle & Antonia

Louis & Logan - Merthy Tydfil Trainer,Tony Hughes:

Hi Tony & Everyone, I would like to thank you all very much for taking such good care of my boys - they are home safe and sound.

Michael took them out separately for their training sessions this morning and it went really well - a couple of wee tugs to remind them to walk properly, but all-in-all they were really good.

We were really impressed with Tony's progress with them, what a great job. It was so good to see Logan calm with another dog so close to him - he used to be terrified, and Louis... who would have thought he could have made such progress. They are so calm and happy!

We will keep working with them and keep you informed.

Thanks for all your help.
Donna Howard

Griff - Merthy Tydfil Trainer,Terry & Gwyneth:

Hi There,
May I thank you all for a thoroughly enjoyable week end, weather apart. The venue, food and Company was excellent.
We both found it very beneficial and I was pleased Terry and Gwyneth saw both the Good and Bad side of Griff so that they could make a accurate assessment of the challenge he can be. Their advice was very comprehensive and I have taken it on board and shared it with Andrew here. So we are working hard in enforcing the advise and are already seeing the benefits.
The hotel you chose was very good and the food excellent.
I am sure anybody coming in January or any other time with have as brilliant time as both Griff and I did.
Thank you once again and I will keep you informed of our progress
Cheers,
Wendy

Shannon & Storm - Merthy Tydfil Trainer,Tony Hughes:

Now that we have had our follow up visit with Tony, we felt we would like to express our gratitude to all concerned at Royvon.
We have to admit that we were quite concerned when we booked for training that the methods used might in some way disturb the relationship we had built up with Shannon and Storm over four years. We could not have been more wrong.
As you say in your literature, your role is to train the dogs and our role is to learn to be handlers. You have carried out your function wonderfully well and we have a very firm foundation upon which to build.

Tony is quite clearly a very experienced trainer and we particularly like the fact that he spent the first three days of their course in getting to know Shannon and Storm and becoming their "buddy".
He appears to have mastered the skill of getting the balance absolutely right between being a "buddy" and enforcing strict discipline where necessary.
We are now enjoying our life with Shannon and Storm much more than we were before training and really believe that their lives are now much fuller as a result of the experience.

Tony has kept us informed of progress throughout the course both by way of emails and telephone calls and we recently experienced the free follow up session where he could see the progress we have made and we learned much more about the way to continue their training even further.
It is now a pleasure to take Shannon and Storm for walks without being dragged along. They are big dogs and it is not difficult now for either of us to handle both dogs at a time.
Storm's aggression problem is much improved and it is not now a fearful experience when we come across other people with dogs on leads. Tony has given us excellent advice on how to manage ourselves first in these situations and this self management is quite clearly being transferred to the behaviour of the dogs.

Our good experience did not, however, stop at Tony. We have found everybody we have come into contact with at Royvon to be remarkably efficient and friendly and we would thoroughly recommend your company to anybody.
Irrespective of future developments, we fully intend keeping in touch with Tony who we now regard as a friend.
Kind regards
Lance and Maureen Luckhurst

Coco - Merthy Tydfil Trainer,Tony Hughes:

Thank you so much for all your time and dedication you have put into training Coco. She really is "sweet Coco" now. We are both working very hard and having lots of fun. The best thing is that now Coco can be in the lounge with us and don't get bitten.
Thank you to all the staff at Royvon - you have done a great job! Best Regards, Claire & Andrew Portsmouth

Lily - Merthy Tydfil Trainer,Tony Hughes:

Ian and I just want to say thank you again for all that you have done to help Lily and us. After we left you yesterday we braved it and took her to Pets at Home. The manager there though she was wonderful and gave her a chew, which Lily took off her (before we had chance to say no!!) and she let her touch her without any stress at all. She did not bark or act silly she was calm and like a normal dog (she even met a big dog on the way out and walk straight pass it). We were really pleased to think that she behaved well for us and that she enjoyed being out doing normal things with us rather than being left behind. We are really hopeful that things are going to get better for her and us thanks to all your help.
Kind Regards
Louise and Ian Baker

Ben, German Shepherd - Merthy Tydfil Trainer,Tony Hughes:

Ben continues to progress since returning from Royvon's training course.I could not believe that the dog I collected at the end of his course was the same one I delivered to you 3weeks earlier.He has been transformed from a highly excite able dog with a degree of aggression in him to a very well behaved dog and is now a pleasure to walk. I am also enjoying putting into practice the routines which Tony coached me on when I was with him for the day
P.S. Delighted to recommend Royvon to anybody considering sending their dog for training
Regards
Alex Hutton

Honey - Merthy Tydfil Trainer,:

Thank you for all your e-mails. We are looking forward to picking Honey up on Saturday and watching our trainer put her through her paces! Three weeks is a long time. The communication throughout our dogs stay has been excellent and we have been able to access news even from the remote highlands of Scotland even when my mobile ceased to work. Lochinver was the northernmost internet cafe we found and it was very reassuring and interesting to track Honey's progress. So please thank all the team especially our trainer and we look forward to seeing you on Saturday.

Jake - Merthy Tydfil Trainer,Rachel Dowman:

We are both over the moon with Jake's behaviour since returning home from Royvon. He is making good progress every day and we are extremely pleased with him. It is now a pleasure to take him out on his lead, as he is being a very good boy.
We would like to thank you all for all your hard work in training Jake, and we are telling all our friends and family about the Royvon Training School. Thanks a million!

Cadi & Seren - Merthy Tydfil Trainer,Tony Hughes:

Cadi and Seren were two "normal" young dogs who had taken advantage of the naivety and lack of dog training experience of their owners (me in particular). We decided to get some professional help, in order to ensure a happier future for both parties. A friend recommended Royvon.

Our case was allocated to a trainer, who calmly explained to us what our expectations could be after the training period. We were kept fully in touch of our dogs progress during this time by both our trainer and the rest of the Royvon team.
The results were impressive. The instruction we received when we came to pick the dogs up was first class. We are now in control, with the dogs being more calm and obedient than we could ever have wished for. We now realize that we were not "top dog" and with Royvon's help this has now been rectified, we were told straightaway that this was only the first step on the journey with hard work being done after leaving the course.
We take our dogs out three or four times a day and they and us both enjoy this new relationship.
Cadi and Seren will be attending the free follow up session in the next weeks and we look forward to seeing the Royvon team again.
I am sure there will be a couple of things which need can just to put right.
As for the dogs, they are perfect.
Thanks once again to all at Royvon and to our trainer in particular.
Regards
Barry and Jan Williams

Finn - Merthy Tydfil Trainer,Terry Dowman:

I chose to put my young 4 1/2 month old flat coated retriever in kennels for training recently as we had a death in the family (my father-in-law) and we needed to get away for a couple of days. The main problem was that my older dog had rejected the new puppy and this left me with a problem of what to do with the dogs when we went away! I have never used boarding kennels before, so I was wary. One idea was to find a training kennel so that my puppy would be kept occupied and continue to learn his basics rather than be bored and frustrated.

I searched on Google and found Royven Dog Training Kennels. I immediatley spoke with Darren James who put together a traning programme to suit my needs and my puppys' needs. It all sounded great and just what was needed for Finn. On arrival at Merthyr Tydfil we were met by Sarah Draper and our training supervisor Terry.

Terry trains gun dogs, so this was ideal as hopefully Finn will be trained to the 'gun' - all being well! I immediately felt at ease when I met Terry - he used all the same language and was gentle with Finn. I left the kennels happy that Finn was going to have a great time learning and socialising with other dogs and happy in the knowledge that Terry was the right man for Finn. The following morning Sarah text me letting me know that Finn was happy and socialising and playing with her standard poodle! She even sent me a photograph of Finn.

I immediately felt better. It was a lovely touch. This, Sarah did most days - sent me a brief text and photos of Finn either training with Terry or socialising with other puppies. Plus, Terry phoned to give me an outline of how things were going. It was great as it was important that I knew how things were progressing - especially as he was so young. Finn was there for 6 nights and when we picked him up Terry spent some time showing me what activities they had been concentrating on - involving me in the learning process. They had even given him a quick shampoo so he was lovely and clean to take home. Since we have returned home, Finn is more settled and calmer. He doesn't mouth as much as he did before. Terry and I have spoken on the phone so that I can continue the training and let Terry know where we are up to. It has been a great experience for not only Finn but myself. I enjoy training my dogs, but because of the problems with my older dog 'Jake', I needed to find another outlet so that we can go away.

Although, I would recommend using Royvon even if you haven't any problems. Just to see Finn more settled and calmer in himself was enough. We plan to go back next month to Royvon. I know that Finn will be happy to learn more and it helps me to keep his training on track. I wouldn't hesitate to recommend Royvon for not only the training but for the knowledge that your dog is being genuinely cared for. Many thanks Kind regards Gayle

Christine Mayer - Merthy Tydfil Trainer,:

Firstly, may I say a big "Thank You", especially to Terry & Darren for all their time and patience with Nellie - she certainly has improved! A big "Thank You" to you all at Royvon - you are all a great Team.

John Jermine - Merthy Tydfil Trainer,:

George was a new dog when we returned home and has remained both obedient and friendly towards other dogs and no longer seeks to escape the property - he seems very happy and his stay with you was very productive - his "brothers" Oscar,(11years) and Bertie (3years) have both enjoyed and benefitted from the training sessions - we are delighted. Many thanks

Liz Barry - Merthy Tydfil Trainer,:

Thank you for all your e-mails. We are looking forward to picking Honey up on Saturday and watching Gwynneth put her through her paces! Three weeks is a long time. The communication throughout our dogs stay has been excellent and we have been able to access news even from the remote highlands of Scotland even when my mobile ceased to work. Lochinver was the northernmost internet cafe we found and it was very reassuring and interesting to track Honey's progress. So please thank all the team and we look forward to seeing you on Saturday.